Risk Management
Basic Risk Management Policy
The MIRARTH HOLDINGS Group identifies and manages each risk in line with its basic risk management policy, which encompasses ensuring the safety of customers, partners, officers, employees, and their families; fulfilling its social responsibility; harmonizing with the global environment; maintaining sustainable business practices; and enhancing corporate value. In addition, the Risk Management Committee has been established as a structure to promote ensure thorough risk management throughout the Group.
Risk management
Risk Management System
MIRARTH HOLDINGS actively and strategically manages risks by regularly holding the Risk Management Committee to oversee risks across the entire group to support the Group's stable and sustainable growth.
In addition to four regular annual meetings, the Risk Management Committee also holds meetings as needed to respond to changes in the industry and market. This ensures rapid decision-making and appropriate responses to risks.
The Group CRO serves as chairperson, with the Group CFO and two external Director members, creating a system that enables agile and specialized risk assessment and decision-making. Additionally, by adding the head of the legal department to the committee, we strengthen legal considerations and achieve more comprehensive risk management, while auditors participate as observers to ensure the supervisory function and objectivity of the risk management process.
Risks and Opportunities
As risks that significantly impact business activities become increasingly diverse and complex on a daily basis, our group predicts potential future events, identifies risks and opportunities, and utilizes this knowledge to address social issues and create value.
Strengthening BCP
Our company has established a group-wide information gathering policy to enable rapid and accurate information gathering and decision-making in the event of risks such as major earthquakes, other large-scale natural disasters, infectious diseases, and man-made disasters (war, terrorism, accidents, etc.). Rapid and accurate information gathering is essential in the event of a major earthquake. It is necessary to make quick decisions based on various information, including assessing the extent of damage, confirming the safety of employees, and evaluating the impact on business operations. We have established reporting standards and specific rules regarding information gathering, and are ensuring that these are thoroughly communicated to all group companies to facilitate the early establishment of a business continuity system.
Development of BCPs and BCP manuals and training
Our company and Takara Leben have formulated a "BCP (Business Continuity Plan)" and a "Response Manual" to ensure the safety of employees and their families during large-scale disasters, while also preserving business assets and enabling early recovery and continuation of core businesses. Through these efforts, we clarify the roles and behavioral guidelines of the entire group and major companies.
Additionally, to deepen understanding of the BCP and response manuals, we conducted training for all employees.
In the event of a major earthquake directly beneath the capital, we have developed a "Manual for Responding to a Major Earthquake Directly Beneath the Capital" that clearly outlines initial response procedures, given the potential for significant impact on our headquarters functions and core business operations. Furthermore, we conduct training sessions to ensure that this manual is widely understood and implemented, and to review basic knowledge of business continuity planning (BCP) and emergency response systems.
Responding to Infectious Diseases
In the event of an infectious disease outbreak, our group will swiftly implement measures, primarily through our Crisis Management Committee, to ensure business continuity while protecting the health and safety of our employees, their families, and our customers.
In the early stages of the COVID-19 pandemic, we established basic policies and response flows for when infections occurred, and thoroughly implemented a prompt reporting system, rules for returning to work, and disinfection procedures. In addition to introducing teleworking and flexible working hours, we flexibly reviewed rules for meetings and business operations in accordance with the infection situation.
Furthermore, at customer touchpoints such as model rooms, we implemented hygiene measures including mask-wearing, ventilation, disinfection, and testing. We also took steps to ensure the safety and well-being of our employees and their families, such as utilizing PCR testing, providing vaccination leave, and supporting self-isolation.
We will continue to respond flexibly and appropriately to the risks of infectious diseases and maintain a safe and secure environment.